No paperwork so the hunt begins to find out what's up. Mechanic signed off on oil change but not other process. Support Manager takes off to find out that they never did the second part yet and brings our car back in, apologizes and he and the store manager tell us they aren't charging for the second process because of mix up. Glad to have been treated fairly, we wait for them to do it and about 20-30 min later, support manager is calling us out to bay.
Seems they did the flushing, cleaned it all out and refilled the radiator with fresh antifreeze. Start the car and the car blows out all the fluid in radiator. *major headdesk moment* However, Support Mgr is quick to tell me that if not simply a loose hose, they will send it to be fixed at place of our choosing, pay for it AND pay for a rental but they are going to search now and see why it happened. In the end turned out to be minor... our car comes with an overheat valve on radiator down at the back bottom. Engine gets hot during flushing and apparently it forced it out the overheat valve. They filled it fresh and everything is running fine.
Since I'm taking the trip tho, Support Mgr gives me paper with all their store info including his name, his service manager's name and the auto dept's manager's name and should I have any trouble with overheating or related problems to what they did, I should go to any Walmart automotive center and have them contact any one of them to arrange repair, billing it to their store and a rental for me till its done while traveling. While it ended up being a 3 hour adventure I have to admit they did their best to work it all out for us.
And I've received some awesome squeemail over the past week or two!
Also from Ofenjen, for supporting the "Merlin Ate an Acorn" Fund some awesome quilt squares that I am planning on framing:
And from Mousie & Jules in Melbourne (yes Australia!), the most wonderful large envelope of goodies! 2 John Marsden books, 2 cd's of Aussie bands, 2 ecobags from the Safeway Mousie works for and 2 HP OOTP Eco bags she found at Kmart there! And a little white stuffed bunny that had a note saying his name was Lenard